Membership Terms and Conditions

Membership Terms & Conditions

This membership agreement is between you the member and House of Vanity (Salons) Limited, a company registered in England and Wales (13526200) trading as HOUSE OF VANITY (SALONS) LIMITED.

By following the joining procedure via our website www.houseofvanity.com to become a member you are agreeing to accept the terms and conditions of this membership agreement.

House of Vanity Membership is an ongoing monthly membership service which includes access to all the House of Vanity services at a discounted rate and exclusive access into Manchester food, fashion and wellbeing outlets.

[Text Wrapping Break]By purchasing a monthly subscription you agree to an initial and recurring monthly subscription fee at the then-current monthly subscription rate and you accept responsibility for all recurring charges until you cancel your subscription. You may cancel your Monthly Subscription at any time, subject to the terms of our cancellation Policy.

Automatic Monthly Renewal terms[Text Wrapping Break]Once you subscribe and off the waitlist, stripe will automatically process your Monthly Subscription fee in the next billing cycle. Stripe will continue to automatically process your Monthly Subscription fee each month at the then-current Monthly Subscription rate, until you cancel your subscription. We explain how to cancel your Monthly Subscription below at the Section “Cancellation Policy”

Subscription Rate[Text Wrapping Break]A monthly subscription rate of £60 for Alister membership

A monthly subscription rate of £30 for VIP membership

Subscription Terms and Conditions

From the service selected we can request a stylist however not guarantee this stylist for any services.

Full discounts available Sunday to Friday Only. Saturday reduced discount rate

Available during normal business hours;

Sunday; 10am-6pm

Monday; 9am-5pm

Tuesday; 10am-7pm

Wednesday; 10am-7pm

Thursday; 8am-8pm

Friday; 7am-8pm

Saturday 7am – 8pm

Any team members on Holiday may limit availability.

Cancellation Policy[Text Wrapping Break]We kindly ask that you give us 48 hours notice if you need to cancel your appointment. If 24 hours notice is NOT given, you will be charged 50% of the service fee. Missed appointments or “no shows” are subject to a charge in the amount of the FULL service.

Cancellations and “no shows” leave gaps in our schedules that cannot be filled without timely notice. This notification courtesy enables us to schedule another client and in turn, maintains a higher availability of services for you as well as others

SECTION 1 –  MEMBERSHIP  AGREEMENT

This Membership Agreement commences once you have completed the appropriate payment information, completed all of your personal details and accepted the terms during the online joining process. By accepting the terms you are agreeing to pay any applicable Joining Fee and Monthly Membership Amount, which are shown at the start of the joining process and again before confirming your payment instruction.

The Joining Fee (If applicable)  and membership fee for the first month will be payable directly upon joining via Card payment. Subsequent payments will be made via the same card.

When choosing your membership subscription please be aware that you can up-grade at any point, however you are only able to downgrade your account on one occasion. We require 3 working days notice ahead of your monthly payment to action this.

All introductory pricing (Pre-opening) is guaranteed for a minimum of one year and all members notified of any price increase with 1 x months notice. During this period you will have your usual right to terminate your membership in accordance with the membership terms and conditions and rules. If you do not terminate the membership by the date given to you in the notice then the price of your membership will be increased in accordance with our notice.

Free trial passes are subject to availability and capacity limits of the club.

Members who join at an introductory price (Pre-Opening)  will be eligible for price protection.  For price protected members the initial joining price is taken into consideration when setting any future pricing.

You are only entitled to use our Salons membership benefits as detailed in this membership agreement provided you continue to pay the appropriate monthly Membership Fee.

House of Vanity will endeavour to collect all Membership Fees due on the same calendar day every month during your membership period. If the Membership Fee is not collected in the ordinary course of business House of Vanity reserves the right to cancel your membership

You have the right to cancel this Agreement within 14 days from the acceptance of this agreement or, in the case of a pre-sale period 14 days from the official opening day of the club. (See further details in Pre-Sale Period Membership section.)

Your Membership can be cancelled by emailing hello@houseofvanity.com and requesting cancellation.

“PRE-OPENING PERIOD” MEMBERSHIPS

The “Pre-Opening Period” is the period of time memberships are available before the House of Vanity has opened, memberships during this period will often be offered at discounted rates and are strictly subject to availability.

You’re initial payment will be taken from your bank account by Direct Debit approximately 7-10 days from the date of your online membership application.

The opening day for the membership will be advised to you via email to the email address provided by you during the online membership application process.

Your membership term will begin on opening day and your first monthly payment will have been processed at time of joining.

Subsequent membership fees will be processed on the same day every month you remain a member (subject to weekend and bank holidays).

Your 14-day right to cancel your membership will also commence on the opening trading day of the club, with the conditions detailed above in the membership agreement

CANCELLATION OF MEMBERSHIP

You may terminate your membership at any point by emailing: hello@houseofvanity.com – we require at least 28 days notice ahead of your set payment date to end your membership.

With regards to the above. For example: Your set payment date is the 14th of the month and you wish to end your membership on the 14th April, you need to serve your cancelation notice by the 14th March ( 14th – 18th March allows the 28 days). If we were to receive your cancelation notice later than the 18th April, your membership would end on the 14th May.

Breach: This agreement can be cancelled if we are in breach of contract including if we do not provide facilities or services you may reasonably expect and we have fallen well below that standard.

For existing House of Vanity members, pls email hello@houseofvanity.com for cancelation terms.

COMMUNICATIONS

You may opt out of email and SMS communications that we may send at anytime by contacting us via email at hello@houseofvanity.com

We cannot be held responsible for any loss incurred by you not receiving House of Vanity related communications.

If you have any feedback for club management you may email your feedback to hello@houseofvanity.com

FEES AND CHARGES

The Joining Fee / Initial Payment is due and payable immediately on execution of the agreement and is not refundable other than in the event of breach or negligence by us or on the valid exercise of your statutory cancellation rights, as set out in the Principle Terms above.

You agree to advise us promptly of any change to the Members Details provided.

AUTOMATIC RENEWAL

We will automatically continue collecting the Membership Subscription amount every month, unless you inform us otherwise.

You may prevent the Automatic Renewal at any time by giving notice via email to hello@houseofvanity.com (you should give us not less than 28 days notice).

FREEZING

Temporary Illness or Injury: This agreement may be frozen for free in the event of a temporary illness, injury or medical condition which in the written opinion of a doctor or other suitably qualified medical practitioner prohibits exercise for a period of time. Please note – ANY Freeze will not be effected until the appropriate proof is provided and received (in writing or via email to hello@houseofvanity.com).

We require a minimum of 3 working days notice ahead of your membership payment, to active any freeze requests relating to that payment month.

SECTION 3 – GENERAL TERMS

You agree to comply with the Rules of Membership, which are displayed on-line. We may make reasonable changes to these Rules at any time and will you reasonable advance notice of any changes.

If we take no action for any breach of this agreement we reserve the right to fully enforce the terms of this agreement at any future date.

We will do our best to mutually resolve any disputes over this agreement. If you wish to take court proceedings against us you must do so under English law.

If any part of this agreement is disallowed or found to be ineffective by any court or regulator the other provisions shall continue to apply

We may terminate this agreement with immediate effect if you are in breach of the Clubs Rules. In this event you will not be liable to pay any further Direct Debit Payments, provided such breach is not deemed by us to have occurred primarily in order to qualify you for a refund.

IMPORTANT – USE OF YOUR INFORMATION

The information held about you by Credit Reference Agencies may be linked to records relating to any person with whom you are linked financially. Read the “Use of Associated records” below before you sign.

USE OF ASSOCIATED RECORDS

We may search records at Credit Reference Agencies which may be linked to records relating to your spouse/partner or other persons with whom you are linked financially and other members of your household. For the purposes of this agreement, you may be treated as financially linked and you will be assessed with reference to “associated” records.

SECTION 4 – YOUR OBLIGATIONS

You are at least 16 years old.

You agree to pay us the applicable monthly membership fee and joining fee on the date detailed during the online membership application process.

In the unlikely event of disruption or temporary interruption to services you agree to pay by Card method.

You agree to abide by the House of Vanity Membership Rules which are available during the online joining process, also displayed on line.

Agree your membership is non-transferrable under any circumstances and you are the only person permitted to enter the facilities.

If any payment is returned unpaid you will comply with attempted repeat payment.

You consent to being recorded on House of Vanity CCTV for security purposes and reviewed at our discretion by our employees and/or appropriate contractors.

You agree to keep us informed of any change to your personal details and contact information.

You understand we have the right to terminate your Membership Agreement immediately if you fail to pay any applicable fee or charge.

You understand we have the right to terminate your membership immediately for any breach of the membership rules.

You understand that the law of England and Wales governs this agreement

12 . SEVERABILITY

If any of these terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

13 . ENTIRE AGREEMENT

13.1 These terms and conditions and any document expressly referred to in them constitute the whole agreement between us and supersede all previous discussions, correspondence, negotiations, previous arrangement, understanding or agreement between us relating to the subject matter of any Contract.

13.2 We each acknowledge that, in entering into a Contract, neither of us relies on any representation or warranty (whether made innocently or negligently) that is not set out in these terms and conditions or the documents referred to in them.

13.3 Each of us agrees that our only liability in respect of those representations and warranties that are set out in this agreement (whether made innocently or negligently) will be for breach of contract.

13.4 Nothing in this clause limits or excludes any liability for fraud.

14. OUR RIGHT TO VARY THESE TERMS AND CONDITIONS

14.1 We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system’s capabilities.

14.2 You will be subject to the policies and terms and conditions in force at the time that you order Products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within fourteen working days of receipt by you of the Products).

15. LAW AND JURISDICTION

Contracts for the purchase of Products through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of England and Wales.

OTHER CLAUSES

You are aware that any additional services your contract for or agree to pay for are done so entirely at your own risk and you are entering into an agreement directly with those individuals and not House of Vanity.

We will endeavour to ensure all 3rd parties supplying additional services on the premises and off the premises have the relevant and applicable qualifications and insurance to provide the services you have contracted them for however, you agree that it is your responsibility to check.

You will be required to reference and check with any third party venues that the offer is applicable and carry out booking as per their guidelines. We accept no responsibility should the relevant offer have changed or not be available with our third party venues and it is the responsibility of the member to ensure their membership is valid and ready to be shown to the third party venue.

There may be occasions where we have to close all, or part of, the club of which you are a member. We will do our best to let you know of such closures in advance of them taking place, unless the problem is urgent or an emergency. We will use all commercially reasonable endeavours to ensure that such closures are outside of peak visiting hours and kept to a minimum, in both duration and frequency. You will not be entitled to a refund of part of, or all of, you membership fees in such circumstances.

You agree and understand that we are not liable for any personal injuries, damages, or losses caused by any negligent act of those providing the additional services.

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