House of Vanity Salon & Booking Policies
Booking Fee/ Deposits
Services under £25 are subject to a 50% booking fee
Services between £25 – £50 are subject to a £20 booking fee
Services between £50 – £100 are subject to a £35 booking fee
Services between £100 – £150 are subject to a £50 booking fee
Services £70 upwards are subject to a £70 booking fee
Booking fee/Deposit is taken at the time of booking and a service is not secure without this being completed within 24 hours of the booking. Our booking fee/ deposit is non refundable and and non transferable if cancellations/no shows are made within 72 hours of the appointment. Any cancellations made at any time prior to the 72hours will be subject to a £10 processing fee.
No Shows
Please note that you will be responsible for 100% of your appointment fee if you miss an appointment or cancel without 24 hours notice. Please do your best to notify us in advance if you are unable to attend your appointment, and we will gladly find time to reschedule.
Cancellations
House of Vanity understands that sometimes schedules change and therefore requests at least 24 hours notice when cancelling or rescheduling your appointment. Cancelling/ rescheduling within 24 hours will be subject to 100% of the appointment cost.
Late
If you are running late to your appointment you must call us on 0161 834 6622 to let us know, you must call within the first 5 minutes of your appointment to avoid being charged as a no show.
No matter whether you call us to let us know you are running late or not, if you arrive later than 15mins into your appointment you will be charged the full cost of your appointment through our Pre-authorisation scheme via Stripe.
SKIN TESTS
If you have an appointment for a Brow tinting, brow lamination, Keratin Blowdry or any other service that requires you to have a skin test prior to the appointment and you refuse or do not book in to have a skin test at least 48hours before said service, we will not be able to go ahead with the appointment. If you turn up to an appointment that requires a skin test and you have not had one or refuse to come in for one at least 48hours before the appointment you have booked in, please note that your appointment will be marked as a cancellation and you will be charged in accordance with our Cancellation and No Show policy.
Skin test forms must be renewed every 6 months if you have not had the relevant service with us within that time frame.
A skin test is non-negotiable as it is a legal requirement that we have skin test forms filled out by every client that is booked in for a service with us that requires a skin test before their appointment.